We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a flexible exchange and return policy. Items can be returned or exchanged within 30 days of purchase, provided they are in their original condition and packaging. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective or an error was made on our part. To initiate a return or exchange, please contact our customer service team with your order details.
Payment Methods
We offer a variety of secure payment methods to make your shopping experience as convenient as possible. You can choose to pay with major credit cards, including Visa, MasterCard, and American Express, or opt for PayPal for a fast and secure checkout process. We also accept bank transfers and select digital wallet options. All transactions are protected by advanced encryption to ensure the safety and security of your personal information.
Shipping Methods
We offer reliable and secure shipping options to ensure your order arrives safely and on time. Our standard shipping service is available worldwide, with delivery times varying based on your location. For faster service, we also provide expedited and express shipping options. All orders are carefully packaged to protect the delicate nature of the gemstones and crystals during transit. Once your order is shipped, you will receive a tracking number to monitor its progress. Shipping costs are calculated at checkout based on the shipping method and destination.
